luki55 Terms and Conditions

1 General Terms

luki55 (hereinafter referred to as the "Platform", "we" or "our") is an online gaming platform that provides live casino, sports betting, slots, and other gaming services for players in Bangladesh.

These terms and conditions ("Terms") form a legally binding agreement governing access to and use of the luki55 platform. These Terms will be interpreted in accordance with the laws and regulations in force in Bangladesh.

• luki55 reserves the right to change these terms at any time.
• Continued use of the platform after changes are published will be considered acceptance of the new terms.
• It is the user's responsibility to review this page regularly.
• The Bengali version of these terms and conditions shall be considered the official version.

2 Account Registration and Eligibility

The following eligibility requirements must be met to create an account and enjoy gaming services on luki55:

• The applicant must be at least 21 years of age.
• All information provided at the time of registration must be completely accurate and verifiable.
• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• The user must be a resident of Bangladesh and legally able to participate in online gaming.
• Residents of any restricted country or region may not use this platform.
• The mobile number and email address provided at the time of account registration must be active and personal.

luki55 may at any time request a national identity card, passport, or other government-issued documents for verification purposes. We reserve the right to suspend or close an account if verification fails.

3 Age Verification

luki55 follows a strict age verification policy. Protecting minors from gaming is one of our highest priorities.

• At the time of registration, the user must confirm that they are at least 21 years of age.
• luki55 reserves the right to verify the age of any account in cases of suspicion.
• If the required documents are not submitted within 72 hours of a verification request, the account will be temporarily suspended.
• If an account belonging to a minor is identified, all transactions will be cancelled and any deposited funds will be returned.

4 Account Security

It is your responsibility to ensure the security of your luki55 account. Please strictly follow the guidelines below:

• Never share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.
• Remember to end your session after logging in from a public or shared device.
• luki55 will not be liable for any loss caused by third-party access.

An account may only be used by one individual. Transferring, selling, or renting an account is strictly prohibited.

5 Deposit and Withdrawal Policy

The following rules apply to financial transactions on luki55:

• Minimum Deposit: The minimum deposit amount for each payment method is ৳100 (one hundred taka).
• Minimum Withdrawal: The minimum amount for each withdrawal is ৳800 (eight hundred taka).
• Withdrawal Processing Time: After a request is successfully received, withdrawals are generally completed within 10 to 45 minutes.
• Accepted Payment Methods: bKash, Nagad, Rocket, and bank transfer.

Account verification must be completed before a withdrawal can be made. Withdrawals must be made using the same method used for the deposit. Withdrawals to third-party bank accounts or payment methods are not accepted. If luki55 suspects any discrepancy or fraud in a transaction, it reserves the right to suspend or cancel the withdrawal.

All financial transactions are secured by SSL encryption. For any issues with transactions, please contact our 24/7 support team.

6 Bonuses and Promotions

luki55 offers various types of bonuses and promotional offers. The general terms for these offers are as follows:

• Welcome Bonus: New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳32,000 will earn the maximum bonus of ৳15,000, giving a total balance of ৳47,000.
• Wagering Requirement: The wagering requirement for the welcome bonus is 15x (fifteen times).
• If wagering is not completed within the specified time after receiving a bonus, the bonus may be cancelled.
• Bonuses cannot be claimed on multiple accounts from the same household or the same IP address.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the conditions are met.
• luki55 reserves the right to modify, suspend, or cancel any bonus offer.
• If fraudulent or unusual betting patterns are detected, the bonus will be cancelled.

7 Betting and Gaming Rules

The following rules apply to placing bets and playing games on luki55:

• Each game has its own rules, which are described in detail within the game interface.
• If a game is affected by a technical error or disconnection, luki55 reserves the right to cancel that round.
• Game results are determined fairly through technical means. There is no possibility of tampering with results.
• In the event of any dispute regarding game records, luki55's server logs will be considered the final evidence.
• Any limits on bet amounts are communicated on the specific game page.
• Odds given in sports betting may change; the odds at the time the bet is confirmed are final.

8 Prohibited Activities

The following activities are strictly prohibited on luki55, and violation of these prohibitions may result in account closure as well as legal action:

• Using funds obtained through illegal means (money laundering) on the platform.
• Playing games using any software bots, automation tools, or artificial intelligence.
• Exploiting vulnerabilities or technical errors in the gaming system.
• Defrauding or intimidating other users.
• Operating multiple accounts on behalf of the same individual.
• Using this platform to finance any form of coercion or terrorist activity.
• Creating or operating an account using a false identity or someone else's identity.
• Attempting unauthorized access to any luki55 system or network.

9 Responsible Gaming

luki55 takes responsible gaming very seriously. We believe that gaming is an entertainment activity and should never be considered a livelihood or source of income.

• We provide users with the ability to set deposit limits, betting limits, and session time limits.
• If you feel addicted to gambling, you are encouraged to use the self-exclusion feature.
• Do not risk money beyond your means — only play with an amount you can afford to lose.
• Avoid playing while under stress, under the influence of alcohol, or in a state of emotional instability.
• If problematic gaming behavior is identified, luki55 may voluntarily restrict an account.

For more information on responsible gaming, please read our Responsible Gaming page.

10 Intellectual Property

All content on the luki55 platform — logos, designs, graphics, software, text, and other materials — is the intellectual property of luki55 and is protected by applicable copyright law.

• No content from the platform may be reproduced, distributed, or modified without prior permission from luki55.
• Third-party game software (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft) is provided under their respective license terms.
• Unauthorized use of the luki55 brand name or logo is strictly prohibited.

11 Limitation of Liability

To the maximum extent permitted by applicable law, luki55 will not be liable for the following:

• Any loss caused by internet disconnection or technical issues.
• Account damage caused by unauthorized third-party access.
• Any loss caused by a user's negligence or breach of the rules.
• Any loss related to external causes (natural disasters, government restrictions, internet outages).
• Financial loss resulting from gaming outcomes — all bets are placed at the user's own risk.

luki55 always strives to ensure a safe and reliable service, but cannot guarantee a completely uninterrupted service.

12 Changes to Terms and Termination

luki55 reserves the right to amend, change, or update these terms and conditions at any time. In the event of changes:

• The revised terms will be published on this page and the "Last Updated" date will be changed.
• For significant changes, an effort will be made to notify users via email.
• Continued use of the platform after changes will be considered consent to the new terms.

luki55 reserves the right to suspend or cancel any account in the following circumstances: breach of terms, fraudulent behavior, money laundering, or involvement in any illegal activity.

For any questions or complaints regarding these terms, please contact our 24/7 live chat support or email us at ([email protected]).